Mechanical Doors Ins and Outs
Explored at April Meeting
Andy Pomroy, owner of Windsor Door Sales, updated facility managers and their guests on the i mportance of proper maintenance of an often over-looked component of many facilities: the automatic overhead doors, reminding them that a failure of this often-essential building component is production and revenue related and can be devastating. “And remember, safety is everything, and safety equals success and happiness,” he said.
“Let’s start with production. The very life of many organizations is based in the ability to provide goods and services. Properly working garage doors can be vital to this distribution. Broken springs and damaged door sections can trap you inside your own building and handicap your ability to be productive for your clients,” he said.
“As facility managers, we service our trucks, heavy equipment, copiers, computers, and air conditioners. Why, often times, do we wait for the garage door cables, springs, hardware, and electronic operators to wear and fatigue before ever addressing any type of repair or maintenance? And what about dock levelers, bumpers, and other delivery safety-related equipment? All of these components need routine, scheduled maintenance and inspection. No production means no revenue. A ‘healthy’ garage door that looks good and works properly can be healthy for the bottom line as well.”
What about the appearance of your facility? “An attractive garage door can do wonders for a facility’s success. Damaged doors and old doors in a facility or distribution center can really shake a consumer’s confidence. Like it or not, if garage doors are a part of your facility, the human eye will gravitate to them. It is a distinct and specific part of a property, often very different from the rest of the façade. Dirty, cracked, smashed, or broken garage doors can make an improper first impression on a new client. If you don’t take care of your own building, does the consumer automatically think you’ll take care of them?” Pomroy asked.
And, “Even if you don’t have the consumer coming by, what about perceived value, if ever you have an insurance audit? Ever had someone try and loan you money to refinance your building? These folks make a walk through beforehand to measure the square footage and to get a feel for your company. Just by looking at the books, you might be in the best financial shape of your life, but, right or wrong, you’re dealing with organizations where their professionals believe in ‘dressing for success’. Your doors reflect your business,” he continued.
What about safety? “Any facility manager or business person who is worth their salt knows their employees are their lifeline. Take care of them and they will take care of you. These doors, if kept in an unmaintained, unsafe condition, can be dangerous to your employees.”
That said, what about the companies who perform their own garage door services? “Facility managers don’t let employees drive a fork-lift without a certification; they don’t let them operate a man lift without a certification. So why do we allow our maintenance folks to work on a door that may be 16’ feet in the air, inducing 300 to 500 foot pounds of torque, which is, effectively, a moving wall, and you don’t have the training or the tools for. Not a good idea,” he said.
“Don’t put your facility maintenance folks in harm’s way. Beyond that, workman’s comp claims can be no fun, and if you draw an OHSA inspection, get ready,” he said. “As managers and business owners, we potentially put our people in harm’s way every day. Anything can happen: a freak auto accident, a material failure, or a thousand other things. Your overhead door maintenance is something you can control. Take it seriously and take charge of it,” he closed.
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